How to Cancel NOL Card? Complete NOL Card Cancellation Guide
Its numerous benefits and seasonal offers make the NOL card one of the most popular cards among commuters in Dubai. In some cases, you may need to cancel your active NOL card. In this comprehensive guide, we will explain how you can easily cancel Nol Card and receive your refund as soon as possible.
How to Cancel NOL Card? Steps for NOL Card Cancellation
- You must visit a Metro station’s Ticket Office Machine in order to cancel an active and valid Nol card.
- It is important that you present your NOL card to the station agent.
- It will be verified by a station agent that the card is still valid and active.
- The card balance must be less than 100 AED to qualify for a cash refund.
- If the card balance is less than 100 AED, the station agent will refund the cash.
- For balances above 100 AED, you must apply through RTA-authorized channels, such as the RTA website, Nol Pay app, or self-service machines. You can check your balance at nol card balance check.
- A service fee of 2.5% of the card balance or 5 AED will be charged on the cash refund.

You can also explore how to renew nol card.
FAQs
Wrapping Up
Using the above How to Cancel NOL Card guide, NOL cards can be canceled at any Metro station in Dubai. Following the steps outlined above will allow you to cancel your NOL card immediately. Please contact customer care if you are unable to complete the cancellation process.